Processing Time

Processing time varies depending on the item purchased. Please be aware if you purchase multiple items with different processing times all items will be shipped out together once the item with the longest processing time is ready. If you need some items sooner separate orders will have to be placed.

Ready to Wear Units: 3-7 business days
Custom units: 7-21 business days
Premade Units: 7-14 business days
Closure/ Frontal Replacement: 7-14 business days
Wig Revamp: 7-10 business days
Extensions, Closure/frontals, Lashes and accessories: 3-7 business days

Processing occurs Monday-Friday. (If you ordered on Friday your order will be processed on the next business day which is Monday.)

Shipping Policy

All Domestic Packages are delivered with the USPS.

**PLEASE BE AWARE THAT THERE MAY BE DELAYS IN SHIPPING DUE TO COVID-19 AND INCLEMENT WEATHER. ONCE POSESSION OF THE PACKAGE IS TURNED OVER TO USPS SO EXTRA EXTENSIONS IS NO LONGER LIABLE.**
**SHIPPING POLICY TIMEFRAMES ARE BASED ON USPS REGULAR OPERATIONS AND DO NO INCLUDE DELAYS BECAUSE OF COVID-19 OR INCLEMENT WEATHER.**

Business days are Monday-Friday.

Domestic Express Shipping is 2-3 Business days depending on your location.

Domestic Regular Flat Rate Shipping is 5-7 Business days depending on your location.

International Shipping is 7-10 Business days depending on your location.

Nothing sent back without prior written consent will receive a refund and the package will be returned to the sender.

So Extra Extensions provides FREE domestic shipping (5-7 Business Days) on all orders over $50.

International Shipping (7-10 Business Days) are calculated by the current rates for FedEx and DHL.

Domestic Express Shipping(1-3 Business days) is a $20.00 flat rate fee.

Tracking Number

**THIS POLICY IS BASED ON USPS REGULAR OPERATIONS AND DOES NO CONSIDER THE FACE THAT USPS  HAS BEEN HAVING ISSUES SCANNING IN PACKAGES BECAUSE OF DELAYS RELATED COVID-19.***

After receiving a tracking email, Shipping Activity will become available after 24 hours. Please Track Your Package at www.USPS.com. Your Tracking Number will come to your email from PayPal. Please check your spam folder if you don’t see it inside your inbox. If you haven’t received a tracking number after 3 days from placing your orders please contact customer service at info@soextraextensions.com